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Store Policy

Privacy & Safety

At HobbyDo we value the security of your private data. We, therefore, have a Privacy Policy which tells you what information we collect, steps we take to protect and secure it and how we use and share information provided.
 

INFORMATION WE COLLECT
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When you purchase something from our store, as part of the buying and selling process, we collect certain information that you submit to us.
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1. Personal information
Name
Email address
Phone number
Address/Delivery address
 

2. Billing Information
Same as above plus credit card details
Other information necessary to process the transaction
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3. Other Information​
Customer Service correspondence records.

Technical information about how you access and use our websites, including your IP address, browser type, referring URL and operating system.

Cookies - for more information see below.
Your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
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USAGE OF PERSONAL DATA
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We may use your personal data for the following purposes: 
To process your orders and returns via our online services
To send email notifications of your orders
To contact you in the event of any problems with the delivery of your items
To answer your queries and to inform you of new or changed services
To send marketing offers such as newsletters from time to time (in case subscribed)
If you consent, we will use your information to notify you of products or special offers that may be of interest to you. We will send direct marketing communications to you via the channel you choose, such as email or Social Media. 
To estimate the total number of users from specific geographical regions using the website

SECURITY AND CONFIDENTIALITY
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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Our website does not store your full credit card number or CVV2. This information is discarded after your transaction has been processed.
We do not pass on, sell or swap your data for marketing purposes to third parties. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods
​All transactions are processed over an industry standard SSL/TLS connection, with a minimum of 128-bit encryption. 
Our shopping cart is PCI compliant for use with all major Checkout Providers

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Disclosure
Please note that we may disclose your personal information if we are required by law to do so.
 

Cookies

HOW DO WE USE COOKIES

HobbyDo uses cookies to understand how users interface with our site, analyze data about web page traffic and improve our website performance. Cookies allow us to remember your settings and preferences as well as operate the shopping cart to make your experience smooth and enjoyable.
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By visiting our website with your browser set to accept cookies, you consent to this use. Should you wish to change it, you can modify the use of certain cookies at the individual browser level or in your operating system preferences. Please note that you may not be able to take advantage of all our features.

Payment Methods

With us you can pay conveniently and securely with your debit/credit card.

We accept MasterCard, Visa, American Express, Discover, PayPal, Apple Pay and Android/Google Pay.

Questions and contact information 

In compliance with The EU GDPR Directive 25th May 2018, if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us by email hobbydocraft@gmail.com

If you have any queries about our Privacy Policy, please do not hesitate to contact us.

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